At Arya, we are committed to protecting the data and privacy of all of our clients. We believe in open, transparent communication that puts our clients’ needs first.
We have also set up an email address where you can contact us with inquiries related to GDPR, data protection or privacy: firstname.lastname@example.org
Thank you for having registered at ecoarya.com
What does this policy cover
Information we collect and its use
We may collect the following types of information about you:
Information you provide us directly
We may ask for certain information such as a username, your first and last name, birthdate, phone number, profession, company name, nationality and e-mail address when you register on Arya website or if you correspond with us. We may also retain any messages you send, and may collect information you provide in order to better support your requests. We may also use this information to correspond with you, and to address any issues you raise about our products and services.
Information we collect from you automatically
We may directly collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends on our website. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the quality of service. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.
When you visit our website, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the website and its services (e.g., the pages you view, the links you click and other actions you take), and allow us to track your browsing on our pages over time.
You can control or reset your cookies through your web browser, which will allow you to customize your cookie preferences and to refuse all cookies or to indicate when a cookie is being sent. However, some features of the website may not function properly if the ability to accept cookies is disabled.
Log file information
Log file information is automatically reported by your browser or mobile device each time you access the website. When you browse, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring/exit pages and URLs, number of clicks and how you interact with links, domain names, landing pages, pages viewed, and other such information.
Clear gifs/web beacons information
When you browse the website, we may employ clear GIFs (also known as web beacons) which are used to anonymously track the online usage patterns of our users. In addition, we may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. This information allows for more accurate reporting and improvement of web services we provide.
When you access the website by or through a mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor and/or remotely store one or more “device identifiers,” such as a universally unique identifier (“UUID”). Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device to us. A device identifier may convey information to us about how you browse and use the website. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation. Some features of the website may not function properly if use or availability of device identifiers is impaired or disabled.
When you access the website by or through a mobile device, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey to us information about how you browse and how to better support you, for example during events we organize or attend. Some features of the website, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.
How we use your information
We use the information we collect about you for the following purposes:
For optimal browsing and accessibility experience across our web pages: this includes allowing you to log in and use the features of our website and to remember information about you so that you will not have to re-enter it during your visit or the next time you visit the site
For products information sharing: this includes information about existing products and new ones, additional features, improvements, official launches or exclusive offers reserved for registered users
To communicate information related to events we attend to or we organize
For product and application support: this is extremely important in order to get the best experience and results from our products. We use your contact information to reply to your request and provide timely and relevant support
To better serve you with sales, logistic and after sales requests. We use your contact information to get in touch with you and notify about our sales and distribution network, about delivery time and order processing
All data are collected and used if:
We need it to provide you the above mentioned services, including providing you with access to the information you shared with us
It is justified because of a legitimate interest such as for research and development or marketing of our products and services (but only where our legitimate interest isn’t overridden by your interest in protecting your data)
You consent to us using your information in a clear and specific way
It is necessary for compliance with our legal obligations
If you have consented to our use of your information you may withdraw that consent at any time. Depending on the situation you can either withdraw your consent by email@example.com. Where we are using your information because of a legitimate interest to do so, you have the right to object to that use. However, if you do so it may mean that it is not possible for you to continue receiving our best support.
Sharing your information
We will not rent or sell your information into third parties outside Arya and its group companies (including any parent, subsidiaries and affiliates) without your consent, except as noted in this section:
Who we may share your information with
Some of the third parties that Arya may share your personal information with include providers who assist Arya with functions such as:
Customer support and customer management;
Hosting and storage;
Delivery of physical products;
Keeping your information safe
Aryacares about the security of your information, and uses appropriate safeguards to preserve the integrity and security of all information collected through the website. To protect your privacy and security, we take reasonable steps to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique account information, and for controlling access to your email communications from Arya, at all times. However, Arya cannot ensure or warrant the security of any information you transmit tousor guarantee that information may not be accessed, disclosed, altered, or destroyed. Arya is not responsible for the functionality or security measures of any third party.
Compromise of information
In the event that any information under our control is compromised as a result of a breach of security, Arya will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
Your choices about your information
You may update your account information by writing to firstname.lastname@example.org. You can also stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. You may not opt out of service-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the service, technical and security notices).
The laws of some countries grant particular rights in respect of personal information. Users in those jurisdictions may have the right to:
Request a copy of your information;
Request that we correct inaccuracies relating to your information;
Request that your information be deleted or that we restrict access to it;
Request a structured electronic version of your information; and
Object to our use of your information;
Should you wish to make a request in respect of your personal information please contact us at email@example.com. In some cases, you may have shared your information with third parties; in that case, Arya will not be able to delete the information, and you will need to contact that third party directly.
If we are unable to resolve your request, or if you are concerned about a potential violation, you may be entitled to report the issue or make a complaint to the data protection authority in your jurisdiction.
How long we keep your User Content
Following termination or deactivation of your account, Arya may retain your profile information for a commercially reasonable time, and for as long as we have a valid purpose to do so. In particular, Arya may retain your information for the purpose of comply with its legal and audit obligations, and for backup and archival purposes.
How to contact us